Contact Us

🤍 Customer Care Center

Thank you for shopping with Hangzhou Jishicai Network Technology Co., Ltd..

Our customer service team is committed to providing helpful and timely assistance whenever you need support. We’re here to help make your shopping experience simple and enjoyable from checkout to delivery.

For questions about your order, delivery status, payment details, returns, or any store-related concerns, please contact our support team below.


📬 Contact Information

Customer Service Email
✉️ service@elunexao.com

Available Support Hours
📅 Monday – Friday

Average Reply Time
⏳ Within 24–48 business hours

Please note that response times may vary slightly during holidays, promotional events, or periods of increased customer inquiries.